Contribute to student success with a career at Pikes Peak Community College!
Thank you for your interest in employment at Pikes Peak Community College!
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Human Resource Services
Bilingual Recruitment and Admissions Specialist
Tracking Code: 40276
Work Type: Full-time
Categories: Administration, Professional and Technical (APT)
Salary: 3,496.67 gross per month
Thirty percent of our student population at Pikes Peak Community College identify themselves as persons of color. Pikes Peak Community College is looking for applicants who are culturally competent and can demonstrate evidence, understanding, and a commitment to the concepts of diversity, multiculturalism, and their application in the workplace.
Pikes Peak Community College (PPCC) is committed to serving the good of the community. We do this by educating people. We provide open access to higher education and a high quality learning environment in which students can realize new opportunities and gain critical, 21st century skills they need to succeed in the workforce or in further education. Teaching people how to work effectively with others, across boundaries, is central to our mission.
This begins with welcoming and valuing people for who they are and for the unique contributions each person adds to our campus. It also requires our faculty, staff and students to encounter, explore and understand a broad range of ideas and cultures. Our community college mission is inseparable from the ever-increasing diversity in our society.
Diverse and inclusive learning and working environments promote a free and open exchange of ideas, improve critical thinking, civic engagement and leadership skills, and deepen empathy and respect for those unlike ourselves. Our campus is enriched by a variety of voices and experiences.
Attracting, hiring and retaining a highly engaged workforce that reflects and supports the diversity of our student body are of central importance to our work. Other essential factors are expanding and strengthening opportunities for students to learn and succeed through culturally responsive instruction and diversity-infused course offerings. We ensure that diversity represents a process of continual learning and improvement by developing, cultivating and sustaining an organizational culture based on mutual respect, inquiry and civility.
Please visit the College’s Diversity, Equity, and Inclusion site for additional information at https://www.ppcc.edu/diversity-equity-inclusion.
The Recruitment and Admissions Specialist position is responsible for recruiting prospective students and providing admissions counseling for enrollment at Pikes Peak Community College. Recruitment and Admissions Specialists build awareness about the college, academic programs offered at the college, and provide detailed information about the college's enrollment process. This position develops and implements plans for outreach in high schools, the community, college fairs, and on campus recruitment programs. Recruitment and Admissions Specialists work as a team within Student Services to support the mission of Pikes Peak Community College.
- Bachelor's degree from a regionally accredited institution OR Associate’s degree with two years of professional level experience performing similar duties to those described for this position.
- One year of experience in recruitment, sales, admissions, customer service, enrollment, student services, marketing, advising, public relations, student counseling, or a related field.
- Ability to read, write, and speak fluent Spanish and English.
- Two or more years of professional experience in recruitment, sales, admissions, customer service, enrollment, student services, marketing, advising, public relations, student counseling, or a related field.
- Demonstrated experience in public speaking and presenting information to large groups.
- Demonstrated recruitment experience in high school or higher education.
Salary is $3,496.67 gross per month. For full consideration, all application materials must be received by 4:00 p.m. on Thursday, July 30, 2020. Applications accepted until position is filled.
Application Instructions: Please submit electronically a cover letter, resume, transcripts (unofficial), and the names and contact information of three recent job-related references who can address your expertise and background for this position. The cover letter must specifically address each of the qualifications listed under Minimum Qualifications and Preferred Qualifications in the exact same order in which they are listed in this announcement. Incomplete applications may not receive full consideration.
This position may be eligible for a variety of employee benefits and additional perks. Information may be reviewed at https://www.cccs.edu/employee-resources/employee-benefits/ and https://www.ppcc.edu/human-resource-services/benefits/additional-perks.
Note: Prior submission of application materials will not be considered.
- Develop and deliver Spanish and English language recruitment and enrollment programming.
- Represent PPCC at local schools, community organizations, events, functions, professional meetings, and other off-campus activities.
- Act as the primary point of contact and PPCC representative for several local high schools.
- Develop relationships with schools (K-12) and community organizations in the Pikes Peak region to promote the benefits of PPCC, including educational opportunities, campus resources, campus events, and the enrollment process.
- Identify Spanish speaking populations; develops visit schedules to target schools, agencies, organizations, or conferences to meet with prospective students, family members, counselors, and administrators; discusses college program offerings and answers questions concerning academic offerings, enrollment procedures, expectations, and student life.
- Conduct information sessions, classroom presentations, and other activities in Spanish and English at schools to build awareness of PPCC among area secondary students and their families and help them through the enrollment process.
- Coordinate with other Student Services departments, Marketing, Faculty, and others to develop outreach material and presentations for off-campus recruitment.
- Represent PPCC at college fairs and other off-campus events and presentations throughout Colorado.
- Provide guidance and general information to new and prospective students on a variety of college procedures including college admissions and enrollment, transfer and Career & Technical Education degree and certificate programs, testing & advising processes, pre-requisite requirements, the student portal and registration system, tuition classification, financial aid, scholarships, and tuition payment procedures.
- Meet with prospective students and their families to promote the benefits of PPCC, advise them on admissions to PPCC, and encourage enrollment.
- Collaborate with the High School Programs Office to develop strategies for enrolling graduating Career Start and Concurrent Enrollment students into undergraduate coursework.
- Develop and implement outreach plans to recruit traditionally underrepresented student groups, especially the Hispanic/Latinx community, to PPCC.
- Assist with other off-campus recruiting events.
On-campus Recruitment Activities
- Plan, organize, implement, and lead on-campus recruitment activities in Spanish and English like daily campus visit presentations, campus tours, program information sessions, open houses, and other recruitment programs.
- Act as the primary point of contact for prospective and new students and their families where Spanish is the primary language spoken at home.
- Assist with other on-campus recruitment and enrollment activities.
- Work with prospective students and their families to identify academic and career areas of interest, how those interests fit into a degree program at PPCC, and assist them with applying to PPCC, applying for financial aid, and understanding the testing, advising, and registration process.
- Direct students to appropriate campus resources including career planning, accommodative services, and other student support services as appropriate.
- Utilize customer relationship management software and student information system software to track student progress, communicate with students, and record application, enrollment, and financial aid information.
- Serve as an information and referral resource for other colleges and community organizations to connect prospective students to PPCC.
- In addition to general college recruitment and outreach, partner with college faculty to develop academic program specific recruitment presentations, information sessions, and other promotional material or events.
- Provide support for students with limited English skills who what to participate in GED, ESL, and/or PPCC courses from inquiry to registration.
- Assist in the development of Spanish and English language recruitment and enrollment material (print and digital content) to support students and their families in learning about PPCC.
- Responsible for communicating with prospective students, applicants, high school counselors, and parents about program and procedural questions in-person, over the phone, or via email.
- Contact prospective and new students as part of department communication campaigns to help students with application and enrollment processes and to help them decide if PPCC is the right college for them.
- Process and respond to requests for additional college information.
Other Duties and Responsibilities
- Provide regular reports towards recruitment and enrollment goals.
- Participate in student information system and customer relationship management software training and professional development.
- Serve on campus and community committees related to prospective students and college
- promotion, and target population outreach and retention
- Attend job specific workshops, conferences, training, and other professional development opportunities.
- Perform other duties as assigned.
General Duties, Skills, Knowledge, and Abilities
- Cultural competence and demonstrated evidence, understanding, and commitment to the concepts of diversity, multiculturalism, and their application in the workplace.
- Demonstrates superior customer service skills and professionalism in interactions and communication with individuals and groups in-person, over the phone, and via email.
- Demonstrates excellent professional oral and written communication skills, excellent interpersonal and organizational skills, and strong public speaking and presentation skills.
- Works well independently and with a team.
- Ability to network and build professional relationships with students, staff, faculty, high school counselors, and other community members.
- Must have a strong work ethic and a high degree of energy.
- Ability to work a flexible schedule including evenings and weekends to accommodate programming and outreach needs.
- Ability to track and report on personal and departmental progress towards project or college goals.
- Knowledge of college processes, academic programs, and relevant state and federal policies and regulations.
- Experience developing traditional or web-based programming materials for presentations, events, workshops, etc.
- Knowledge of career assessments.
- Knowledge of current labor market trends and career information resources.
- Ability to manage multiple priorities and changing assignments.
- Flexibility to adapt to a changing and dynamic environment.
- Demonstrated experience with Microsoft Office Word, Excel, PowerPoint, and Outlook.
This job description reflects Pikes Peak Community College’s best effort to describe the essential duties and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.
EEO Statement: Pikes Peak Community College is an Equal Employment Opportunity/Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. Pikes Peak Community College encourages minorities, women, veterans and persons with disabilities to apply.
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